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As you may know, the county council ceased funding the Guideposts Independent Living Centre on the 30th September. If you have any enquires about aids or require an Occupational Therapy assessment, please phone the Social and Health Care Team on 0845 050 7666.


What about Guideposts’ Independent Living Centre?

Rather than close the service permanently, we have searched for alternative ways to ensure that the support we have provided for the last nine years continues.

The provision of an impartial information and advice on independent living and disability equipment remains a central priority for us. In a changing landscape of funding we have had to adapt and find a way to provide this service while remaining financially sustainable.

It is therefore with great excitement that we announce a new partnership with Milbrook, a national retailer of disability living equipment, and the integration of our information team with our “HERE” service.

This service will still provide:

  • Independent living advice and guidance
  • Signposting to local services in Oxfordshire
  • Advice on disability and mobility equipment


All of our information will be on the HERE website. You can also call us for support. Our number will remain the same, and Jennie and June will continue providing support over the phone and updating our information.

You’ll also have access to all of the remaining information on the HERE site, including specialist information on dementia and depression, expanding to other long-term conditions in the future. Our local information will expand beyond Oxfordshire, into Gloucestershire, Warwickshire, Buckinghamshire, and further afield – Devon, Cheshire, Lincolnshire.

Our vision is to build an all-in-one service, a single port of call, if you have care and support needs or you’re caring for someone else. Wherever you are, whatever your situation, we’ll be here to help.

To ensure that the service is financially sustainable, we have to charge £1 a month for membership of HERE. We’re currently working out a subscription service for health professionals. Our aim is to keep the service accessible to all, while ensuring that we can continue to provide quality support and be here for you in the long-term.


How to access our support

There is a lot of work to do, so we will be closed for the month of October. We hope to relaunch in November under the “HERE” service. We’ll release further details of how to access our support closer to the relaunch.

Meanwhile, stay in touch by signing up for e-mails here. You can also give us your contact details if you’re interested in joining us again in November, and we’ll send you a letter with details of how to sign up.

A message from Jennie Lea, ILC Manager

Thank you to all our clients, health and social care and third sector professionals, retailers and volunteers for working with us over the last seven years. You have all made the ILC the resource it has become, and on behalf of the team I would like to say that is has been a privilege to work with you.  

Our Occupational Therapists Daniel Cluff, Jean McVeigh, Helen Charles and Annelise Ovington have provided us all with ideas and innovations on independent living. Their knowledge and expertise is what has made assessments a creative partnership with the individuals they have worked with, enabling the best equipment solutions to be reached. The ILC will not be the same without them or Ann Rowe our much valued administrator. 

Colin Trinder, ILC volunteer, set-up the online petition that so many of you signed.  He also raised funding for alterations to the ILC in Abingdon and has been a great support. We hope that he will continue to work with us. 

We would also like to pay tribute to the excellent work of Dialability who were Guideposts predecessors. 

As a team we have valued all of the support, encouragement and energy you have given. We look forward to working with you in the future.

Kind regards

Jennie Lea

Manager ILC